Frequently Asked Questions

Everything you need to know about your Skills Vault experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by destination, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I know which size to choose?

Each product page features a detailed sizing chart with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

At Skills Vault, we prioritize ethical manufacturing. Over 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.

Can I track my package in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery progress.